Last updated: January 22, 2026
These Terms and Conditions ("Terms") govern access to and use of SolarCube's websites and cloud services, including compute services for machine learning inference, GPU/accelerator rental, APIs, consoles, and related offerings (collectively, the "Services"). By creating an Account, clicking "I agree," or using the Services, you agree to be bound by these Terms.
SolarCube, Inc. ("SolarCube," "we," "us," or "our")
400 Spectrum Center Dr, Irvine, CA 92618
Email: contact@solarcube.com
Website: https://solarcube.com (the "Website")
For purposes of these Terms:
You must be at least 18 years old (or the age of majority where you live) and have capacity to enter into these Terms.
If you use the Services on behalf of an entity, you represent that you have authority to bind that entity, and "you" refers to that entity.
You must provide accurate and complete information and keep it current.
You are responsible for:
If your Account supports admins or roles, Customer is responsible for administering Users and permissions.
We provide the Services as described in the Documentation and on the Website and/or in an Order Form. The Services may include compute and storage components, job scheduling, networking, and model execution environments.
We may modify, add, deprecate, or discontinue parts of the Services. If a change materially and adversely reduces core functionality you have paid for, we will use commercially reasonable efforts to provide notice (for example, via email or the dashboard) and/or a reasonable transition period, unless immediate change is required for security, legal compliance, or to prevent abuse.
Unless an Order Form or separate service level agreement (SLA) states otherwise, we do not guarantee uninterrupted availability or any specific uptime.
Some features may be labeled beta/preview/early access. Beta features are provided "as is," may be changed or discontinued, and are not recommended for production workloads unless expressly stated.
You may use the Services only in compliance with these Terms, the Documentation, and applicable law.
You will not (and will not allow any User or third party to):
We may limit, throttle, or suspend access to the Services if we reasonably believe your use (a) violates these Terms, (b) poses a security risk, (c) could adversely impact the Services or other customers, or (d) could expose SolarCube to liability. We will use commercially reasonable efforts to provide notice and restore access once the issue is resolved, unless doing so would create risk or violate law.
As between the parties, Customer retains all rights in Customer Data. SolarCube does not acquire ownership of Customer Data.
Customer grants SolarCube a limited, non-exclusive, worldwide right to host, copy, transmit, process, and display Customer Data solely to provide, secure, and maintain the Services, comply with law, and enforce these Terms.
As between the parties, Customer owns Output generated for Customer, to the extent permitted by applicable law and subject to any third-party rights in Customer Data or Third-Party Services. Output may be similar to outputs generated for other customers (for example, common or standard responses) and is not guaranteed to be unique.
We may collect and use Service Data to provide, maintain, protect, and improve the Services, including capacity planning, abuse prevention, and performance optimization. Service Data is not intended to identify you personally, but may be associated with your Account for operational and billing purposes.
Our privacy practices for the Website and Services are described in our Privacy Policy (posted on the Website). If you require a data processing addendum (DPA) for regulated personal data processing, contact us.
We use commercially reasonable administrative, technical, and physical safeguards designed to protect the Services. No method of transmission or storage is 100% secure, and we do not guarantee absolute security.
We may retain Customer Data and Output for the period necessary to provide the Services and as configured by the customer or described in Documentation, and may retain certain logs and backups for a limited period for security, compliance, and operational purposes. Customer is responsible for exporting or backing up Customer Data as needed.
SolarCube and its licensors retain all rights, title, and interest in and to the Services, Documentation, and all related technology and intellectual property (excluding Customer Data and Output).
If you provide suggestions or feedback ("Feedback"), you grant SolarCube a non-exclusive, perpetual, irrevocable, worldwide, royalty-free right to use and incorporate Feedback into the Services without restriction or compensation.
SolarCube trademarks and logos may not be used without our prior written permission, except as allowed by law.
The Services may enable access to Third-Party Services. SolarCube does not control Third-Party Services and is not responsible for them. Your use of Third-Party Services is governed by their terms, and you are responsible for complying with those terms.
Fees (including subscription fees, usage-based fees, overages, and any minimum commitments) are as described on the Website, dashboard, or in an Order Form.
We may measure usage based on metrics such as compute time, GPU hours, storage, networking, number of jobs, requests, tokens, or other units described in the plan or Documentation. Usage calculations made by our systems are authoritative unless proven incorrect.
You authorize us (and our payment processors) to charge your selected payment method for fees, taxes, and applicable charges. You are responsible for maintaining valid payment information.
If payment is overdue, we may suspend access after providing reasonable notice, and we may charge interest at the lesser of 1.5% per month or the maximum allowed by law, plus reasonable collection costs.
Fees are exclusive of taxes. You are responsible for all applicable taxes, duties, or levies, except taxes on SolarCube's net income. If you are exempt, provide valid exemption documentation.
Except where required by law or expressly stated in an Order Form, fees are non-refundable.
We may change fees for future billing periods by providing reasonable advance notice. Changes do not apply retroactively to a then-current committed term stated in an Order Form.
Each party may receive confidential information from the other ("Confidential Information"). Each party will (a) use the other party's Confidential Information only to perform under these Terms, and (b) protect it using reasonable care and not disclose it to third parties except to Affiliates, contractors, or professional advisors who have a need to know and are bound by confidentiality obligations.
Confidential Information does not include information that is public through no fault of the receiving party, independently developed, or rightfully obtained without restriction. A party may disclose Confidential Information if required by law, provided it gives notice where legally permitted.
You may stop using the Services at any time. If you have a paid plan, cancellation mechanics are as described in your Account settings or Order Form.
We may suspend or terminate your access:
Upon termination, your right to use the Services ends. You remain responsible for accrued fees. We may delete Customer Data and Output after termination consistent with our retention practices and applicable law.
The Services are provided "AS IS" and "AS AVAILABLE." To the maximum extent permitted by law, SolarCube disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade.
Output may be incomplete, inaccurate, or contain errors. You are responsible for evaluating Output and determining whether it is appropriate for your use case, including compliance, safety, and legal obligations.
We do not warrant uninterrupted or error-free operation or that defects will be corrected.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL SOLARCUBE OR ITS AFFILIATES, SUPPLIERS, CONTRACTORS, OR LICENSORS BE LIABLE FOR ANY SPECIAL, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, INDIRECT, ENHANCED, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, OR REPUTATION, OR FOR ANY USE, INABILITY TO USE, LOSS, INTERRUPTION, DELAY, RECOVERY, CORRUPTION, OR SECURITY BREACH OF DATA OR SYSTEMS, OR FOR THE COST OF REPLACEMENT GOODS OR SERVICES, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, EVEN IF SOLARCUBE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES WERE OTHERWISE FORESEEABLE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SOLARCUBE'S AGGREGATE CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES (INCLUDING ANY CLAIMS IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE) WILL NOT EXCEED THE TOTAL AMOUNTS PAID BY CUSTOMER TO SOLARCUBE FOR USE OF THE SERVICES DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE APPLICABLE CLAIM.
IT IS EXPRESSLY UNDERSTOOD AND AGREED THAT IN THE EVENT ANY REMEDY IS DETERMINED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE, ALL LIMITATIONS OF LIABILITY AND EXCLUSIONS OF DAMAGES SET FORTH HEREIN WILL REMAIN IN EFFECT. NOTHING IN THESE TERMS LIMITS OR EXCLUDES LIABILITY TO THE EXTENT SUCH LIABILITY CANNOT BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW.
You will defend, indemnify, and hold harmless SolarCube and its Affiliates, directors, officers, employees, and agents from and against third-party claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from or related to: (a) Customer Data, (b) your or your Users' use of the Services in violation of these Terms or applicable law, or (c) your products or services built using the Services.
The indemnified party will provide prompt notice of the claim and reasonable cooperation. The indemnifying party will control the defense and settlement, except it may not settle in a manner that admits fault or imposes obligations on the indemnified party without consent (not to be unreasonably withheld).
You represent that you and your Users are not prohibited from using the Services under U.S. export control and sanctions laws and will comply with all applicable trade laws, export controls, and sanctions regulations. You will not use the Services in or for embargoed jurisdictions or for prohibited end uses.
These Terms are governed by the laws of the State of California, excluding conflict of law rules.
Before filing a claim, you agree to attempt to resolve disputes informally by contacting us at contact@solarcube.com.
Unless prohibited by applicable law, any legal action will be brought in the state or federal courts located in Orange County, California, and each party consents to personal jurisdiction there.
These Terms (and any Order Form and referenced policies) are the entire agreement regarding the Services. If an Order Form conflicts with these Terms, the Order Form controls for that purchase.
You may not assign these Terms without SolarCube's prior written consent. SolarCube may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.
If a provision is held unenforceable, the remaining provisions remain in effect.
Failure to enforce any provision is not a waiver.
Neither party is liable for delays or failures due to causes beyond reasonable control (for example, natural disasters, war, labor disputes, internet or cloud provider failures), except payment obligations.
We may provide notices via email, the dashboard, or postings on the Website. Notices to SolarCube must be sent to contact@solarcube.com.
We may update these Terms from time to time. If we make material changes, we will use commercially reasonable efforts to provide notice (for example, via email or the dashboard). By continuing to use the Services after the effective date of updated Terms, you agree to the updated Terms.
Questions about these Terms: